Please read these terms and conditions carefully before using FTDRESS.COM. By accessing or using this website, you agree to comply with and be bound by the following terms.

1. General
FTDRESS.COM is an online store that offers African-inspired fashion and modern styles for both women and men. By using this website, you accept all terms, policies, and conditions stated here.

2. Eligibility
You must be at least 18 years old or using the site under the supervision of a parent or legal guardian to make purchases.

3. Product information
We aim to ensure all product descriptions, images, and pricing are accurate. However, slight variations in colour, pattern, or sizing may occur due to lighting and screen settings.

4. Pricing and payment
All prices are listed in Zambian Kwacha ZMW). Prices may change without notice. Payments are processed securely through trusted payment providers. FTDRESS.COM reserves the right to cancel any order due to payment issues or suspected fraud.

5. Order confirmation and shipping
After placing your order, you will receive a confirmation email. Orders are processed within 1–3 business days. Delivery timelines may vary depending on your location. Please refer to our shipping policy for more details.

6. Returns and exchanges
You may return eligible items within the period outlined in our return policy. Items must be unused and in original condition. Certain products, such as intimate wear or custom dresses, may not be eligible for return.

7. Intellectual property
All content on FTDRESS.COM, including logos, images, and product designs, is the property of FTDRESS.COM and may not be copied, used, or reproduced without written permission.

8. User conduct
You agree not to use the website for any unlawful purpose or to interfere with its operation. Misuse may result in the suspension or termination of your access.

9. Limitation of liability
FTDRESS.COM is not liable for any indirect or consequential losses or damages arising from your use of the website, including delays in delivery or product availability.

10. Changes to terms
We may update these terms and conditions at any time. Any changes will be posted on this page, and continued use of the site means you accept the updated terms.

11. Contact us
If you have questions or concerns about these terms, please contact us at: Email: support@ftdress.com